Tuesday, July 29, 2008

Shopping at Funan IT Mall & Sim Lim Square

Hi,

I bought a LAN cable at Funan, to connect my notebook to the router as the wireless connection was not stable at times and I must have my Internet access to maintain my business done on the Internet.

Much to my disappointment, the connection using the LAN cable did not work and I did some testing with my desktop PC and I was pretty sure that the connectors of the LAN cable are faulty.

It would have been a pity to throw it away so I decided got to SLS to get the connectors replaced if it was not too costly as I know of one shop selling cables, connectors, etc....

I went to the shop in SLS and approached the staff but was disappointed with her service. She told me that the replacement of each connector would cost me $2 and was more interested to get me to buy a new LAN cable for $7. I asked if she could test the LAN cable for me as I know thay have such equipment since they can make LAN cable to your required length. She did it reluctantly and then made an excuse that the cable is not thick enough for their connectors. So I walked out of the shop much to my disappointment.

However, I still felt that the connectors could be replaced and I was prepared to pay $4 to have the them done. So I decided to go to other similar shops and just tried my luck. I went to a shop at 6th level that seems to be making cables of all sorts ( like a wholesale than a retail outlet ). I asked if they could do it and also to test the cable to verify my suspicions about the connectors. I was surprised they were friendly and did the necessary test and suggested that I changed one connector first and re-tested it wtih the equipment. In short, they were very pro-active and helpful and it cost me only $3.

Well, service is everything and the earlier shop has lost their loyal customer as I have been giving them some business in the past. It could be bad service by only one of their staff as I have better experiences from them before but it has pissed me off.

I was also shopping at SLS for a microphone for Jason to do some recording of his guitar playing. Guess what I discovered?

It is general knowledge that items sold at SLS should be cheaper than Funan. Well, it is not that true anymore.

Why?

I found that the price for the LAN cable that I bought at Funan, could be more than 2 to 3 dollars though you can also get it for the same price that I paid for, in SLS.

Similarly, while shopping for a microphone or mike, I cam across the same model selling from $6.70 to $12.00 ...! In facat, I thought my initial search that led me $9.00 was a good deal until I could not find that shop and started to move from floor to floor again and I found the same model selling for $6.70.

In short, it helps if you have the time to shop around and not in a hurry to just buy the first one you like and go off.

I suppose that is the fun of shopping too when you can get what you want at the lowest price that you can find.

Good luck !

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